Last Updated: September, 2025
These Terms of Use (as the same may be amended from time to time, the "Terms of Use") apply solely when you access www.pocketpillspharmacy.ca (the "Site"). Additional terms of use ("Other Terms") may apply if you access other websites or applications of, or subscribe for product or other services offered by:
All references herein to "Pocketpills Health" or "us", "we" or "our" refer to CasaHealth, the Affiliates and the Pocketpills Pharmacies.
For clarity, these Terms of Use do not apply to any virtual nursing, medical or pharmacy services you may receive from or on behalf of Pocketpills Health or from or through any other Pocketpills Health website. To the extent any provision of these Terms of Use conflict with any provision of the Other Terms, the applicable provision of the Other Terms will apply.
The Terms of Use constitute an agreement between you (collectively, "User", "you" or "your") and Pocketpills Health. If you continue to access the Site, you will be deemed to have agreed to these Terms of Use.
For the purposes of these Terms of Use, in addition to the terms defined above, the following terms have the following meanings:
"Content" means any expression fixed in a tangible medium and includes, without limitation, ideas, text, comments, video, audio, images, graphics, designs, drawings, animations, logos, trademarks, copyrights, information, data, software, scripts, tasks, activities, and any intellectual property therein, any of which may be created, submitted, or otherwise made accessible on or through the Site.
"including" means including without limitation.
"Pocketpills Health Parties" means, collectively, each of the entities comprising Pocketpills Health (for certainty, as such term is defined above), their affiliates, and in each case, their respective directors, officers, shareholders, employees, successors, assigns, agents, and service providers.
To agree to these Terms of Use and use the Site, you must either: (i) be the age of majority in the province in which you are accessing the Site; or (ii) possess (1) parental or legal guardian consent to do so; and (2) the legal authority to enter into a binding legal obligation; and (iii) reside in a province other than Quebec. If you do not meet these requirements, or you do not agree to these Terms of Use, you must:
These Terms of Use were last updated as of the date first referenced above. We reserve the right, acting in our sole discretion and at any time, to revise these Terms of Use. We will give you notice of such revisions by posting the revisions to the Site. It is your responsibility to ensure that you are aware of the current Terms of Use when you access or use the Site. If you continue to access or use any part of the Site after any revisions to the Terms of Use are posted, you will be deemed to have accepted the Terms of Use (as revised).
Without limiting any other term hereof, we reserve the right, acting in our sole discretion and with or without prior notice to you, to do any of the following: (i) modify, suspend or terminate operation of, or access to, any portion, features or functions of the Site, including, hours of availability, geographical availability and applicable policies or terms; (ii) make changes to the equipment, hardware or software required to use and access the Site; and/or (iii) update, modify, patch or discontinue any aspect of the Site.
While Pocketpills Health connects Users with the Pocketpills Pharmacies, it is not itself a licensed pharmacy nor does it provide any regulated healthcare services. While each of the corporate entities that constitute the Pocketpills Pharmacies hold a licence/certificate to own and operate a pharmacy from a provincial health college that regulates pharmacies in their jurisdiction, none of the entities are healthcare professionals.
The information provided on the Site is for informational purposes and is not intended to be, nor shall it be treated as, health care.
Pocketpills Health may monitor, terminate or suspend your access to the Site at any time. Pocketpills Health may immediately, and without prior notice or liability, terminate your ability to access any of the Site for any reason.
You agree and acknowledge that suspending or terminating your use of the Site and/or our receipt of monetary damages may not be an adequate remedy for any violation of these Terms of Use by you and, without limiting any of Pocketpills Health's other remedies, you hereby consent to, and authorize Pocketpills Health to obtain, an injunction or other equitable relief from any court of competent jurisdiction. You further authorize Pocketpills Health to disclose your personally identifiable information where reasonably necessary in connection with the foregoing.
Subject to your strict compliance with these Terms of Use, Pocketpills Health hereby grants you a limited, revocable, non-exclusive, personal, non-transferable license, without the right to sublicense, to access and use the Site on a single computer, mobile device or media platform and for your personal use only (the "Licence"). The Licence shall commence on the date of your acceptance of these Terms of Use and shall end on the earlier of your or Pocketpills Health' suspension. Your Licence shall terminate immediately, automatically, and without notice if you attempt to circumvent any technical protection measures used in connection with the Site or you otherwise breach these Terms of Use.
Content displayed on or through our Site is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of our Site or the collective work, and/or copying or reproducing our Site or any portion thereof to any other server or location for further reproduction or redistribution is prohibited.
You further agree not to reproduce, duplicate, or copy Content, and agree to abide by any and all copyright notices displayed on our Site. For greater certainty, the use of the Content on any other website, including by linking or framing, or the mirroring of the Content on any other server, is prohibited.
You may not decompile or disassemble, reverse engineer, or otherwise attempt to discover any source code contained in our Site. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any aspect of our Site.
Our Site may offer access to third party websites and content available over the Internet. Pocketpills Health generally exercises no control over such third-party websites and content. You agree that it is your responsibility to review and evaluate any such content, and that all risk associated with the use of, or reliance on, such content rests with you. You are responsible for viewing, accepting and abiding by the Terms of Use and privacy policies posted at these third-party websites. Inclusion of a link to third party content does not imply endorsement by Pocketpills Health of such content. You further agree that none of the Pocketpills Health Parties shall be liable, directly or indirectly, in any way for any loss or damage of any kind incurred because of, or in connection with your use of, or reliance on, any third-party websites or content.
THE SITE (INCLUDING ITS CONTENT) IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
Pocketpills Health does not warrant the accuracy or completeness of the Content.
None of the Pocketpills Health Parties shall be liable for any direct, special, indirect, incidental, or consequential damages, including lost revenues or lost profits, which may result from your use of or reliance on the Site.
You agree to indemnify and hold each of the Pocketpills Health Parties harmless from any claim or demand, including (without limitation) reasonable legal fees and court costs, made by any third party (including any other User) due to or arising out of your use of our Site, your violation of these Terms of Use, your breach of any of the representations and warranties herein, or your violation of any rights of another person.
Pocketpills Health is committed to respecting your privacy. We collect, use, and disclose your personal information in accordance with our privacy policy, which outlines the terms and conditions of how we collect and use your personal information.
These Terms of Use constitute the entire agreement between you and Pocketpills Health regarding your use of the Site, superseding any prior agreements between you Pocketpills Health. These Terms of Use and the relationship between you and Pocketpills Health shall be governed by the laws of the Province of British Columbia (and the federal laws of Canada applicable therein) without regard to its conflict of law provisions. You and Pocketpills Health agree to submit to the non-exclusive jurisdiction of the courts located in Surrey, British Columbia (or, in the event that a court in Surrey will not hear just matter, Vancouver, British Columbia).
The failure of Pocketpills Health to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect.
You may not assign any of your rights and obligations under these Terms of Use, and the provisions hereof will be binding on, inure to the benefit of, and be enforceable against each of you and us and our respective successors and permitted assigns.
Pocketpills Health will not be liable for, or be considered to be in breach of or default under these Terms of Use on account of, any delay or failure to perform as required by these Terms of Use as a result of events beyond the reasonable control of Pocketpills Health, including without limiting the foregoing where the delay or failure is due to fires or fire-related hazards, explosions, power outages or interruptions, brownouts, internet service provider failure or delay, cyber-attacks, server downtime, loss of servers, earthquakes, floods, spills, epidemics, acts of God, war or acts of war, acts of terrorism, riots, strikes, lockouts or other labour or contractor actions, acts of public authorities, or delays or defaults caused by common carriers, or other similar events which cannot reasonably be foreseen or provided against.
Any notices or other communications permitted or required hereunder, including but not limited to modifications to these Terms of Use or any policy or guarantee referred to herein, will be in writing and given by Pocketpills Health (i) via email (if you have provided your email address to us) or (ii) by posting to the Site. Notice delivered by email will be deemed to have been received on the date on which such notice is transmitted. Notices to be provided hereunder to any of the entities comprising Pocketpills Health should be made via email to legal@pocketpillspharmacy.ca.
The provisions of these Terms of Use which require or contemplate performance after the expiration or termination of these Terms of Use shall remain enforceable notwithstanding such expiration or termination.